Problem

Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".

After installing an iOS App from Bluvision an error appears stating

Untrusted Enterprise Developer

Multi Technology Equipment, L L C has not been trusted on this iPhone, Until this developer has been trusted, their enterprise app will not be available of use

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

iOS 9+ has made trusting enterprise developers more secure. In order to Trust Bluvision apps not available on the app store you need to follow this guide
  1. Open Settings from your Home Screen
  2. Select on General
  3. Select on Profiles or Device Management
  4. Select Multi Technology Equipment, L L C under the Enterprise App Section
  5. Select Trust
  6. Select Confirm

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